Upon arrival at the airport, the parent/guardian must know name, surname and contact details and address of the parent/guardian who will meet the passenger at the destination. This information will have to be provided at the airport by completing the service form while checking-in for the flight or at the airport ticket office. Save yourself time: fill in and print out the service form at home. Please be aware in form sections A, C, D should be fully completed, and 5 copies should be printed, signed and presented at airport ticket office or check-in counter for stamp and signature. Information provided should be valid and correct, otherwise new form should be filled in.

Note that the parent or guardian must remain at the airport until the flight has departed.

In Riga, Dusseldorf, Munich, Frankfurt, Hamburg, Stuttgart, Hannover and Berlin parent or guardian shall accompany the child to the departure gate, if travelling to Schengen destination. Parent or guardian must hold a valid passport or ID card; single entry pass to accompany child will be provided to parent or guardian at the check-in desk. Parent or guardian together with child must comply with regular airport security restrictions applicable to departing passengers. Note that the parent or guardian must remain at the airport until the flight has departed.

When your child arrives at their destination, our agent will be waiting at the aircraft door to welcome them. We will assist your child through the airport and ensure they are handed over to the designated parent or guardian. Please note that the person meeting your child must be listed on the Service form, arrive on time, and present a valid passport or ID for verification by the airline agent.

If your child has a connecting flight, our agent will escort them to their next flight departure.

Children travelling alone